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Richard Hare

IT Professional Principle

Richard joined the Franklin OIT Client Services team in 2009​

Franklin College Responsibilities

Richard serves as a liaison between the faculty, staff, and students of Franklin College and their technology, ensuring the relationship remains symbiotic and not adversarial.  If the relationship becomes strained, Richard provides mediation in the form of repairs, upgrades, or training to predicate a synergistic culture of person and machine.

Professional Information

Richard has held various jobs in the realm of customer service since 1995 and jobs focused on technology customer service since 2000.  He specializes in adapting communication and demeanor to the varying personalities and technological comfort levels of his clients. 

Personal Information

Richard values sense of humor above all else.  He also enjoys movies and bacon and steaks and beer and alternative rock and bagels and people who recycle and his electric car and frisbee and golf and frisbee golf and video games and video game frisbee golf and not considering Miracle Whip real mayonaise and run-on sentences.

Awards, Honors and Recognitions:

Richard has won numerous customer service awards during his tenure with Franklin OIT.  He has also won the IT Professional of the Year Award (2017).

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