System Provisioning & Maintenance

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Systems provisioning and maintenance for core services and contract systems, including the development, testing, maintenance, provisioning, and life-cycle management of new and existing systems (virtual and physical).

Data Backup Services for Desktops

Franklin College has identified a critical need within the college for a reliable and robust backup solution for desktops. To fulfill this need, Franklin OIT has invested in the necessary enterprise-level storage hardware and backup software components to provide this service to all Franklin College units and corresponding college personnel for a cost-recovery rate. This service is currently based upon the on-premise Code42 Crashplan Pro software solution.

Data Backup Services for Servers

Franklin College has identified a critical need within the college for a reliable and robust data backup solution for servers. To fulfill this need, Franklin OIT has invested in the necessary enterprise-level storage hardware and backup software components to provide this service to all Franklin College units and corresponding college personnel for a cost-recovery rate. This solution is currently established around the R1Soft Server Backup product.

Server Hosting & Support - Physical

Franklin College purchased rack space within the central Boyd Data Center Hosting to meet increasing demand for services that comply with physical security requirements for relevant laws and granting agencies. The center was renovated in 2006 to include a 4,300 square foot addition (for a total of 16,000 sq ft) and is supported by an enterprise class generator, remote camera monitoring, secure card access, 2 commercial UPS units, and a gas fire-suppression system.  This provides a stable, cost-effective location for personnel to host their physical server equipment.  In addition to the physical hosting, Franklin OIT provides limited support for installation, network, and support for a minimal cost to clients.

Server Hosting & Support - Virtual

Franklin College paid to participate in the PeachNet Cloud-based Virtual Data Center in response to growing demand for a more flexible server infrastructure. PeachNet’s Virtual Data Center service provides an ESX cluster environment using VMware’s Virtual Cloud Director (vCD) for University System of Georgia (USG) institutions.  This provides a stable, cost-effective location for personnel to spin-up virtual servers.  In addition to the virtual machine hosting, Franklin OIT personnel provide some basic support for installation, and networking of virtual devices, and additional support for a minimal cost to clients.