IT Professionals
Christine Miller
Audrey Greeson
Michael Brewer
William Weems
Michael Hill
Aaron Lines
Jonathan Hardy
James Brannon

Student Workers
Jordan Spivack
Matt Slotten

Mission
Goal, Mission, Vision and Values

Policies
Bulk E-mail Policy (pdf)
E-mail Alias Policy (pdf)
Desktop Computer and Operating System Policy (pdf - for Old College, New College and the Residence Hall Advising Offices)
Franklin Off-campus Inventoried Equipment Policy (pdf)
Media Sanitization Policy (pdf)
Software Policy
Unix Account Policy

Standards and Guidelines
Dell Recommendations (for our departments)
Equipment Request Guidelines (pdf - for our departments)
OIT Fiscal Responsibilities (pdf - for Old College, New College and the Residence Hall Advising Offices)
UGA Networking Standards
UGA Wireless Standards, Policies and Forms
Wireless Communications Device (WCD) Standard (pdf)

Personal Computer Purchases for UGA Faculty, Staff and Students
UGA Bookstore (Dell and Apple)
Student Technology Support Buying Guide

Services
Web Design and Development Services

Instructional Computing Resources
Student Technology Fee Expenditure Guidelines (pdf)
Student Technology Fee Computer Recommendations (pdf)

Tips, Documentation, and Training
Franklin IT Presentation 03/20/2008 (pdf)
Policy & Procedure Documentation Templates (doc/zip)
Docutron/Treeno Planning Guide (pdf)
Media Sanitization Procedure (pdf)
How to Create PDF Documents from a Word Processor or Spreadsheet Application
How to Convert Web Page Tables to Spreadsheets
Selecting an Internet Service Provider
Using the HP ScanJet scanner to scan text
Setting up UGAMail to Forward to Franklin E-mail
Setting up the Mozilla Mail client to check your Franklin Mail (pdf)
Franklin College Thunderbird mail setup procedure (pdf)
How to archive your Franklin e-mail to disk (pdf)
OIT Mozilla Mail Signature Procedure (pdf)
UGA MyID Password & Security Questions Change Guide (pdf)
Old College Classroom (Room 100B) Support Procedures (pdf)
Windows XP Kiosk Setup Guide [8MB] (pdf)
VMware Product Support Flow-chart (pdf)
BlackBerry-NotifyLink Client Password Change (pdf)
OIT UGA Virtual Private Network (VPN) Procedure (pdf)
Franklin OIT NetStorage Procedure (pdf)
Requesting an Automated E-mail Reply (pdf)
Pay for Print Service Request Procedure (pdf)

Client Support
Novell Client Information
Franklin NetStorage Procedure
E-Directory Frequently Asked Questions
Wireless Communications Device Information
Frequently Asked Questions

Links of Interest
ChemOffice Site License
Electronics Recycling (Clarke and Oglethorpe Counties)
Board of Regents Training Schedule

Forms
Terminations/resignations should be reported 1 week prior to the employee's last day. New hires should be reported 3 business days prior to start date.

Please use the following forms to report personnel changes:
New Hire
Termination/Resignation

Please use this order form to purchase Computrace licenses:
Franklin OIT Computrace Order Form